loanTERRA endeavors to provide an accessible experience to everyone by assisting individuals with disabilities to access our information, products, and services.

If you experience any accessibility barrier when using any of our services, including our website,and/or need to request a reasonable accommodation under the Americans with Disabilities Act to access any of our information, products, or services, please contact our customer support team:

Email address: support@loanterra.com

In your initial communication with us, please specify the accessibility barrier you have encountered (including the specific web pages or activity that may have presented an accessibility challenge) and/or the reason you may be requesting a reasonable accommodation. Please also provide your contact information, such as a telephone number or email address, so that we can respond to your communication. Depending on the nature of the request, we may need sufficient notice to provide a reasonable accommodation.

When contacting us, please focus only on the specific barrier you are encountering and/or your request for an accommodation, and do not provide personal information about your disability. To the extent you volunteer information about your disability, however, we will treat that information in accordance with loanTERRA’s Privacy Policy.

Please be aware that our accessibility efforts are ongoing, and we are open to exploring additional steps that can be taken to enhance the accessibility of our services, including our website. We also welcome your ideas for how we can improve the overall accessibility of our online services, including our website. Those ideas can be sent to us at the phone number or email address above.

Third-Party Websites

Our online services may contain links to websites that are owned and/or controlled by third parties. Unfortunately, we cannot make any representations regarding the accessibility of thirdpartywebsites, and we are not able to remediate accessibility barriers on such websites. Please contact the operator of such third-party websites for any accessibility assistance needed with those websites.